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Digital Support Lead
Ref No.: 18-75017
Location: Blue Ash, Ohio
Position Type:Direct Placement
Start Date: 10/10/2018
 Position - Full Time
 Role - Digital Support Lead
 Location - Blue Ash,OH

Job Description :

6+ years of experience in e-Commerce support operations
Strong Experience in Incident management, Major Incident Management, Triaging, Change Management, Designing SOP's, Publish reports
Experience in all end to end e-Commerce processes
Worked on Tools for management like Dynatrace, New Relic, ELK, Any ITIL process management tools  
Strong in communication with the Third parties, Senior leadership