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Infrastructure Project Manager
Ref No.: 18-71847
Location: Austin, Texas
Position Type:Direct Placement
Start Date: 09/28/2018
  • Manage all stakeholders wrt Infra prod issues, after deployment, changes etc..
  • Provide Management oversight on Infra Management across Wholefoods Digital area – start with current scope of work but focus on larger landscape
  • Define process improvements across the landscape from infra standpoint
  • Understand Infra landscape across WFM and provide optimization solutions /cost savings from infra standpoint
  • Come up with proactive solutions/proposals from MT on driving innovation, cost savings and thought leadership
  • Understand customer requirements and manage Mindtree team to deliver
  • Ability to work under considerable pressure managing multiple tasks and priorities
  • Demonstrated ability to produce high-quality results with attention to details
  • Strong interpersonal and team communications skills are essential
  • Ability to lead discussions on new technology requirements and articulate them with the offshore team for delivery.
  • Interact with Mindtree team to ensure deliverable and staffing.
  • Monitor and ensure incident/alert troubleshooting, problem analysis are taken care by the offshore team to provide high quality solutions to technical issues
  • Manage RCA, Incident Process, and Risk Analysis of customer Services
  • Ensure customer governance is taken care of with publishing of agreed data for service levels validation.
  • Front end all project related discussions with customer to ensure clear accountability from an onshore standpoint.