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NC FAST P4 IT Trainer
Ref No.: 18-71841
Location: Durham, North Carolina
Start Date: 09/28/2018
Status New
Position # 575469
Position NC FAST P4 IT Trainer
Client Name State of North Carolina- NCDHHS-NCFAST
Worksite Address Research Triangle Park, Durham NC
Tenure 10/08/2018 to 10/07/2019
No. of Openings 4 (INTERVIEW TYPE: Either Webcam Interview or In Person)
No. of submittals 12

Skill Required / Desired Amount of Experience Candidate Experience Last Used
Experience in curriculum design and developing training materials for adult learners Required 3 Years    
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years    
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. Required 3 Years    
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years    
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years    
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years    
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years    
Experience in computer-based training instructional design, with learning program design systems. Required 3 Years    
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years    
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years    
Experience developing interactive media presentations that enhance the online educational experience Required 3 Years    
Experience with adult learning practices, principles and procedures in classroom and on-line presentations Highly desired      
Ability to assist with basic application software and hardware support Highly desired      
Must have strong understanding of internet concepts and web technology Highly desired      
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired      
Knowledge of child welfare policy and practice in NC such as Intake, Assessment, In-Home Services, Foster Care, CPS, or Adoptions Highly desired      
SHORT DESCRIPTION: NC FAST requires the services of trainers to support training implementation of NC FAST Project 4 modules.
Extensive statewide travel up to 80% of the time is required in the performance of the work. Travel may include some evenings and weekend days.
COMPLETE DESCRIPTION: Important Note:  Extensive statewide travel up to 80% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.
The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation.
This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners.