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Service Desk
Ref No.: 18-70523
Location: Sharonville, Ohio
Position Type:Contract
Start Date: 09/25/2018
The Service Desk Agent will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilization of information systems by the directorates customers / clients.
The Service Desk Agent will be responsible for ensuring a systematic, disciplined and analytical approach to problem solving and ensuring agreed procedures and standards are met.