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Avaya Support Engineer
Ref No.: 18-70282
Location: Denver, Colorado
Start Date: 09/24/2018
Avaya Support
Location – Denver, Colorado

6+ yrs of experience

Should have experience of working in the unified communications / contact center solutions and services
Should have the ability to analyze and solve issues
Should be able to lead small teams

Responsibilities –
Systems Upgrades and Software Maintenance
Monitor logs on applications looking for new errors etc. and report via Jira process
Network maintenance; updates/upgrades required for patches and FW etc.
User administration needs; add new, remove old, update current etc.
Troubleshoot user complaints
Reporting