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Maximo Sr Support Analyst
Ref No.: 18-70219
Location: Erlanger, Kentucky
Position Type:Full Time/Contract
Start Date: 09/24/2018
 Job Description
SN Required Information Details
1 Required Skill Set Maximo SrSupport Analyst
2 No of Requirements 2
3 Desired ExperienceRange 6-10Years of Experience on Maximo Asset Management Implementation package preferably in Manufacturing industry
4 Location of Requirement Erlanger, Kentucky- US
SN Responsibility of / Expectations from the Role
  Key Responsibilities:
  • Configure & customize Maximo application based on business requirements and agreed scope
  • Design and develop interfaces between Maximo and external systems using MIF
  • Perform customization of Maximo application functionality.
  • Unit Testing of Developed/Existing application
  • Effort Estimation and Impact Analysis for Problem Report or Change requests.
  • Perform root cause analysis and remediation for repeated issues
  • Contribute in Process Improvement activities
  • Monitor and resolve the tickets created by Business and IT
  • Define and estimate the enhancement requests 
  • Communicate with Onshore support team to work on support tickets and enhancements
  • Hands on development of enhancement requests and resolve the support tickets
  • Unit testing of enhancements and assist client in UAT
Desired Candidate Profile
  • Must have good in-depth knowledge of Maximo Asset management v7.5 or higher. Prior experience in Maximo 7.6 implementation on SaaS environment is preferred
  • Java, JSP, J2EE, Oracle / PL SQL -Development Experience in core Java with  Maximo Asset Management product V7.5 or above
  • Hands on experience in MBO, Field attributes, bean class customization and Automation Scripting
  • Must have very good knowledge of Maximo integration framework.
  • Must have designed and developed interfaces between Maximo and ERP/Purchasing systems using Maximo integration framework.
  • Hands on experience in developing custom user exits (Java and Stored procedure.
  • Hands on experience in developing custom cron tasks in Maximo.
  • Experience in Application designer, DB configuration, Workflow designer.
  • Hands On Experience in Automation scripting
  • Knowledge of JMS queues.
  • Good knowledge of Oracle database.  Ability to develop advanced SQL queries, create PL/SQL objects.
  • Experience in using IBM Websphere application server for deployment.
  • Very good knowledge of Work management, Inventory and purchasing modules in Maximo.
Nice to Have
  • Exposure to development in Agile methodology
  • Hands on experience with Maximo Industry Add on solutions – Maximo Anywhere mobile solution, Maximo HSE, Maximo Asset Health Insights, Scheduler & PMQ
  • Understanding of Manufacturing IT systems like MES, PLCs, SCADA
Type Details of The Project (For Candidate Briefing)
Reporting To Delivery Partner
Team Size 15
On-site Opportunity Yes
Details of The Project (A short Briefing on the Project may be attached with this document for candidate- briefing). It may be shared with external stakeholders like job-agencies etc. Project isfor leading agri customer in US. Customer has 7 different Maximo instances with user based of 10000 and 323 location. Maximo instances are highly customized and interfaced to many ERP and downstream applications. Customer has identified a number of efficiencies in their existing maintenance process and envisages to build Global Plant Maintenance template on IBM Maximo platform thus reducing production losses and save indirect cost.The candidate should be self –driven and deep acumen for learning applying latest technology. Candidate should be highly motivated in project delivery area to achieve client expectations and meeting organization growth objectives.