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Production Support Executive
Ref No.: 18-68235
Location: Lake Oswego, Oregon
Position Type:Full Time/Contract
Start Date: 09/17/2018
Relevant Experience
(in Yrs)
6 Years
Technical/Functional Skills Mainframe COBOL , CICS, DB2 , Coolgen , Healthcare Domain knowledge,
Experience Required ·        Hands on experience in COBOL , CICS, DB2 , Coolgen
·        Experience with working on Production support for medium-large sized application
·        Experience working in a 24X7 support model with offshore and Onsite teams
·        Experience in ServiceNow ticketing tool is preferred  
Roles & Responsibilities ·        Point of contact for Customer and Business partners at onsite
·        Production Support for Mainframe application and Primary Oncall
·        Enhancements as part of Production fixes ,
·        Responsible for the delivery of the development items and Tasks
·        Generic Managerial Skills ·        Coordination with Customer
·        Status reporting to Customer and TCS leadership
·        Coordination with Offshore and Nearshore
·        Managing the work assignments to offshore and nearshore and tracking the status
Education Bachelor in Technology
Start date (dd-mmm-yy) 15-Jun-2018
Duration of assignment (in Months)  2 Years
Work Location In the order below for Priority
·        Lake Oswego, OR
·        Englewood , CO
·        Pasadena , CA
·        Pleasanton, CA  
Rates payable to vendor $/hr  
Key words to search in resume Cobol , CICS, DB2 , Coolgen