Ref No.: 18-67543
Location: Katy, Texas
Start Date: 09/14/2018
 
  • Knowledge of Avaya/Avaya Communications Service (ACU), Cisco VOIP
  • Provide management and performance report
  • Good knowledge of the enterprise workplace market
  • Create and maintain operating system builds, equipment standards and supporting documentation for users
  • Management of incident, problem and change requests to ensure Service Level Agreement (SLA) targets are met
  • Autonomously deliver projects as directed by line management to agreed timescales, cost and quality
  • Prioritize workflows, recommend key decisions, and manage assigned project communication to team via team meetings and line management