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Desktop Support Executive
Ref No.: 18-67195
Location: Honolulu, Hawaii
Position Type:Contract
Start Date: 09/13/2018
Role: Desktop Support Executive
Location: Honolulu, HA
No of openings: 2
Duration: 3+ Months

Rate: $30/hr on W2 Max

• 4 years minimum in desktop support or administration experience of providing customer service over the telephone / email / in person
• Expert knowledge of desktop software and hardware support, troubleshooting and resolution
• Ability to produce business standard documentation related to implementation, testing and Self-help guides
• SCCM,Active Directory, MS Windows desktop / laptop build and maintenance, Remote access
• Expertise in MS Office product functionality including Word, Excel, PowerPoint
• Good working knowledge of Windows 7, Outlook, IE11
• Understands terminology in area of expertise
• Performs complex tasks in area of expertise
• Backup and restore processes
• IT security best practices
• Networking fundamentals, DHCP/DNS, TCP/IP, FTP, software updates etc.
• Windows 7 roll-out and roll-out techniques e.g. scripting, ghost