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Technical Writer 2
Ref No.: 18-67020
Location: Lansing, Michigan
Start Date: 09/12/2018
 
Status New
Position # 574847
Position Technical Writer 2
Client & Department State of Michigan- DTMB- MCS
Worksite Address Harris Drive, Dimondale, MI 48821
Tenure 12+ Months
No. of Openings 1 (Interview mode: In Person)
No. of submittals 2










SKILL MATRIX:
Skill Required / Desired Amount of Experience Candidate Experience Last Used
Practical Experience as a Technical Writer or Editor or similar job function Required 4 Years    
Professional Experience as a Technical Writer in the Information Technology field Highly desired 4 Years    
Proficiency in Microsoft Office Suite Highly desired 4 Years    
Proficiency in Microsoft Visio or Similar Visual Modeling Tool Highly desired 4 Years    
Experience in large, complex Business and/or Information Technology environments Highly desired 4 Years    
Proficiency in SharePoint design and maintenance experience or similar document management/collaboration tools Required 4 Years    
Practical experience with document maintenance and version control (document management) Required 4 Years    
Bachelors Degree in English, Journalism, Publishing, Advertising, Business or related Required 4 Years    
 
SHORT DESCRIPTION: Develops and maintains user and technical documentation and project process documentation for Application Teams.
 
COMPLETE DESCRIPTION: Years of Experience: 4-7 years of experience in the field or in a related area.
 
Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
 
  • Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user's view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
  • Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken.
  • Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with agency staff in the development of formats, graphics, and the layout of publications. Assists agency staff in preparing and refining material for speeches and other public presentations. May research product design, capabilities, and compatibility ranges.
  • May oversee the writing, editing, publishing, and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing, journalism, or communications work. Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of departmental policies, procedures, and regulations. Skill in the use of office equipment. Ability to conduct research; to compose, review, illustrate, and edit technical documents, materials, and reports; to communicate effectively; and to train others.