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Technical Writer
Ref No.: 18-66618
Location: Long Island, New York
Position Type:Contract
Start Date: 09/11/2018

Technical Writter
Long Island
Long term Contract
TCS

JD
Technical/Functional Skills - Communication and writing skills; you must be able to take complex, technicalinformation and translate it for customers who have non-technical backgrounds.- Detail oriented; you will be creating detailed instructions for others to follow. As a result, they must be detailed and precise at every step so that the instructions can be useful.- Imagination; you must be able to think about a procedure or product in the way that a customer without technical experience would think about it.- Technical skills; you must be able to understand and then explain highly technical information.- Teamwork and self-starting; we work as a team and are looking for a self-starter with a good attitude to join our growing business and have some fun along the way
Experience Required 6 plus
Roles & Responsibilities - Determine the customer requirements for technical documentation.- Become familiar with JetBlue products in order to communicate succinct and accurate information to the customer.- Work with the architect team to ensure accurate specifications are communicated to customers.- Use photographs, drawings, diagrams, graphics, animation, charts or any other innovative method to increase the users understanding application data flow - Standardize content with high quality documentation.- Revise documents as new application developments are introduced.