Previous Job
Previous
Telecommunication Network Administrator
Ref No.: 18-66136
Location: Farmington Hills, Michigan
Start Date: 09/10/2018
Telecommunication Network Administrator
Financial client
Farmington Hills, MI
Rate: $45/hr. C2C
Phone + Face to face
6+ months

Top 3 Things client is looking for:
  1. MUST BE CCNP or CCNA Certified
  2. VOIP
  3. Fortinet configuration
  4. Cisco

Responsibilities:
  • Organizes and coordinates the activities associated with installation, deployment, and upgrade of software, hardware and network facilities.
  • Configuration, support and maintenance of the network environment.
  • Determine user needs and incorporate them into the design and overall plan for support.
  • Responsible for acting on existing trouble tickets established in the tracking system.
  • Receive complex tickets that help desk and technical support analyst cannot resolve.
  • Identifies, researches, and resolves technical problems proactively establishing root cause and mitigation recommendations to prevent further issues.
  • Documents, tracks and monitors the problem to ensure timely resolution and within SLA's.
  • Familiar with a variety of the IT technologies, concept, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of tasks. Works under general supervision; typically reports to a team lead or supervisor/manager.

Required Skills:
  • Minimum 5 years of experience
    • Experience and expert level in all fields listed below:
    • Cisco, Fortinet configuration, support & management
    • WAN / LAN architecture and VOIP network architecture
    • Networking (E.G. DNS, DHCP, QIP)
    • Deployment of network equipment in large Global Corporate environments
  • At least one Cisco certification required CCNA, CCNP, etc.
  • Ability to use network diagnostic equipment to evaluate and diagnose potential network related issues
  • Excellent communication skills, written and oral
  • Experience working with remote teams
  • Self-directed with the ability to develop action plans, reports, status, and presentation material