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production support
Ref No.: 18-64752
Location: FL, Florida
Position Type:Full Time/Contract
Start Date: 09/05/2018
 Hi,
Hope you are doing well!
I have the position below open. If interested, please share updated resume with contact details and availability.
 
 
Position Title: Application Support  
Location: Tampa, FL 33605
Salary: Market Rate
Onsite position: Fulltime/permanent W2 only
Visa: GC or USC or GC EAD/No C2C
JD :
Java, Unix, Oracle, Autosys
 
Qualifications:
 
- Minimum 4 years' experience in a level 2 production support role or in software development.
- Minimum 2 - 4 years of experience with Java, Unix, Oracle, Autosys
- Responsible for supporting critical applications and ensure the stability of the applications by performing dedicated maintenance activities, engage in automation activities, do root cause analysis and remediation.
- Should have working knowledge of production support processes such as incident/change/problem management, call triaging, critical issue procedures and such.
- Should have the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.
 
 
Responsibilities:
 
- Responsible for supporting critical compliance Business applications and ensuring the stability of the applications.
- Perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation.
- Write and maintain scripts to monitor system functionality and performance.
- Apply code and operation break fixes and other proactive maintenance activities.
- Will evaluate the issues reported by clients and members in order to provide ongoing solutions.
- Execute decisive action to preserve and maintain service availability, performance, integrity, capacity, and security.
- Participate in root causes analysis for service failure and provide resolution.
- Work with ticketing application to manage tickets and maintain SLA and OLA.
 
 
 
Thanks,
Pankaj Kumar
IDC Technologies Inc
Cell : 408-459-5600
Email:pankaj.bansal@idctechnologies.com
 
 
 
 
 

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