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Business Analyst
Ref No.: 18-64247
Location: Brooklyn, New York
Start Date: 09/04/2018
 Position for Business Analyst in Brooklyn, NY
in person interview
Three year contract
Client: New York City Department of Social Services, Brooklyn, NY
Rate: $60 per hour, 35 billable hours per week
Seeking a Business Analyst with experience in business process improvement and creating all analyses deliverables for a three-year project in Brooklyn, NY.
Scope of Services:
  • Serves as a liaison between the business programs community and the IT organization to provide technical solutions to meet user needs.
  • Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
  • Assists in the business process redesign and documentation as needed for new technology.
  • Conducts efficient requirement gathering session with multiple stakeholders to capture business requirement.
  • Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.
  • Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
  • Requirements development execution, including the elicitation, analysis, specification and validation.
  • Document and analyze agency business processes and recommending improvements.
  • Document and analyze data requirements and relationships.
  • Participate in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.
  • Proactively identifying risks, issues, and action items leading to possible solutions.
  • Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders).
  • May make recommendations for buy versus build decision.
  • Research business rules, requirements, and models.
  • Maintain business rules, requirements, and models in a repository.
Mandatory requirements:
  • 6 years' experience in government IT projects as a business analyst or related duties
  • 6 years' experience eliciting, mining, and documenting business rules, processes
  • 5 years' experience in Waterfall design methods
  • 5 years' experience in Agile methods
  • Experience using JIRA, Confluence, SLACK, Bitbucket, and ServiceNow
  • Experience in SNAP, TANF, Medicaid Eligibility or other social services programs
  • Superb written and oral communications skills, including the ability to write requirements and Use Cases.
  • Strong SQL experience 
  • Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.
  • Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.
  • Experience and ability to obtain business processes and requirements information by interviewing business personnel and extracting requirement from regulations and/or policy documents.
  • Knowledge of formal business process documentation.
  • Understanding of business modeling techniques, including the use of graphical process flow software