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Business Systems Analyst IV
Ref No.: 18-63590
Location: Salem, Oregon
Start Date: 08/30/2018
Status HOT
Position # 10269-18
Position Business Systems Analyst IV
Region Name State of Oregon– Client/OHA
Worksite Address Salem, Oregon 97301
Tenure 09/17/2018 - 03/15/2019
No. of Openings: 1 (INTERVIEW TYPE: In Person)
Max Submissions 1

JOB DESCRIPTION: Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Requires a bachelor's degree in area of specialty and at least six years or equivalent experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.

The Client' (Client) Aging & People with Disabilities (APD) program team has an immediate need for a business systems analyst to assist with the ongoing workload associated with business analysis and system training on the Centralized Abuse Management (CAM) system. This software is used to support the Abuse Prevention Services program within APD.

There is a critical need for a highly skilled and experienced business systems analysts/trainers to bring their analysis, change management, training and documentation skills to bear to ensure that the software is providing value and being used by the widest network of users.

This is a request for one Business Systems Analyst IV to provide business analysis, change management and training support to the CAM team. It is imperative that this resource has expert level skills and experience, enabling them to be immediately effective in assisting the CAM team.

Change Management
  • Establish criteria for the measurement and identification of program and process effectiveness.
  • Collect, measure, and disseminate performance information, and assess measurements and trends to initiate process and system improvements.
  • Develop implementation strategy for anticipated changes including the training methodology, materials and resource plan.
  • Develop organizational readiness assessment and necessary skills assessment. "Necessary skills” refers to the skills an end user needs in order to successfully interact with the new system.

  • Convert PowerPoint training materials to eLearning modules using standard eLearning software solutions.
  • Assist the Training Lead in identification and creation of the training methodology, leveraging experience in instructional strategies to meet the needs of the individual learners and create learner-centered activities.
  • Develop and maintain course curriculums to ensure instructional learning objectives are met.
  • Provides training activity coordination, including compilation and revisions of training materials (Web Based Trainings [WBTs], Quick Reference Guides [QRGs], Checklists, FAQs... etc).
  • Works with all necessary team members and stakeholders to ensure that materials are clear and usable (follows the business process that users will need to use) – vets with the users and trainee groups.
  • Conducts training (classroom and virtual) from a system and business process perspective.
  • Identify new or modified training needs (methodology, styles or material content) due to feedback and/or system and policy changes.