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L3- lab engineer
Ref No.: 18-63588
Location: Seattle, Washington
Position Type:Contract
Start Date: 08/30/2018
 Job title- L3- lab engineer  
Job Location – Seattle WA
Duration : 12 Months
Job Description –
  • Detailed racking and stacking of equipment and support any potential integration points or deviations for SOPs.
  • Providing visual verification (˜remote eyes') to assist troubleshooting efforts
  • Plugging in a console port for remote management
  • Swapping of pre-labelled, pre-ejected, removable media
  • Configure network switches and routers, including routing modifications, VLAN port assignments, firmware upgrades and related network configuration work
  • Troubleshooting of customer's equipment with customer's assistance
  • Assisting with physical installation, relocation or movement of customer's equipment
  • Installing, replacing/removing any equipment components that are hot-swappable and/or highly modular in design
  • Installing or swapping pre-configured equipment or components
  • Assisting with customer's audit documentation and onsite auditing
  • Escalation point for Lab Technicial Level 1.
  • Help in defining and updating SOPs.
  • Document work processes related to day-to-day activities to help onboarding additional resources or to transition work