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Network and Telecomm lead
Ref No.: 18-62627
Location: Pleasanton, California
Position Type:Contract
Start Date: 08/28/2018
Job Title: IT - Network | Telecomm lead
Work Location: Pleasanton, CA
Duration- 6 months
Job Description –
Network and Telecom Lead - Store Support - Key Requirements
•             Lead a team of Network and Telecom Engineers in technical approach, network tools recommendations, problem solving, workload management and accountable for execution delivery.
•             Excellent working knowledge of Agile methodology and frameworks like Scrum,
•             Develop, operate and support the Store Network infrastructure for GAP Brand store        technology services.
•             Responsible for a 24x7 network environment where uptime, response and repair are critical to ensuring store systems and services are available at all times.
•             Ensure that all processes, procedures and escalation points have been implemented and followed.
•             Interface with other networking and operations teams, internally and externally to GAP, and be directly engaged with developing short-term project plans to align with long-term goals and priorities of IT Infrastructure and Engineering.
•             Proactively monitor all network and Telecom infrastructure and services.
•             Partner with Architects, Engineers and Operations individuals across a variety of service and infrastructure organizations to resolve issues, provide technical feedback, and contribute to overall architecture direction.
•             Partner with Server and Application owners to ensure their applications have similar degrees of redundancy, resiliency and failover capability on the Store Network infrastructure.
•             Identify research, evaluate and recommend best practice network operations based run books, knowledge, and training.
•             Participate in a tiered support model for highly impacting network related issues and events, coordinate with venders/partners on escalations and support.
•             Partner with InfoSec to ensure PCI compliance best practices and implemented.
Technical Skills –
•             BS in Computer Science or related Engineering Discipline
•             6+ years of experience in operational hands on experience in highly scalable and availability footprints across various network technologies and distributed systems environment
•             Have experience in large Retail, ISP and/or Content Service Provider environments
•             Able to handle multiple, complex projects and incidents simultaneously
•             Must have implementation and operational experience with; Enterprise/carrier-class routers, switches and firewalls: Juniper, Cisco, Viptela, Juniper SRX, Meraki
•             Must have experience in network security features (ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE) with a focus on Cisco, Juniper and Netscreen platforms.
•             Experience and operational familiarity on BGP, OSPF, OMP and other network routing protocols.
•             Must have knowledge of network switching protocols: STP, 802.1[q,s,w], 802.3ae
•             Familiarity with Unix especially in respect to networking Familiarity with developing tools in scripting e.g perl, shell, python, expect, etc.
•             Understand the rigors of operating a global, 24x7x365 large scale network, and will act as a tiered support for high-severity and business impacting issues.
•             Exceptional interpersonal skills, including teamwork, facilitation and negotiation
•             High degree of initiative, dependability and the ability to work with little supervision.
•             Exceptional written and communication skills are a must.
•             Creative problem solving abilities
•             Experience with F5 load balancer, enterprise wide wireless networking technologies, Software Defined Networking and WAN architecture
•             Skilled in Software Defined Networks and capabilities to manage and monitor the network at scale.
•             Ensure relevant alerts are configured for all Network devices/site
•             Ensure monitoring dashboards for capacity and performance management - per site
•             Apply standardized configuration to each Network device (for e.g. SNMP, syslog, NTP and Authentication).
•             Has good understating of Avaya IP telephony and VOIP terminologies/technologies like H.323, H.248, SIP, Client's, T1 and E1 concepts.
•             Has good understanding of ITIL process and can lead/supervise Incident, Problem and Change management.
•             Experience working in Agile/Scrum environment leveraging tools such as Jira and Service Now.
•             Familiarity with ITIL.
Is Skype/WebEx interview OK? Ok
Minimum years of experience: 7+ yrs