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Service Delivery Manager (El Dorado, Arkansas)
Ref No.: 18-61091
Location: EL Dorado, Arkansas
Position Type:Direct Placement
Start Date: 08/22/2018

We are looking for Service Delivery Manager – Full time with Hexaware . Only US Citizens.

Location is – El dorado , Arkansas ( Look for candidates are in Little Rock , AK or in Texas area.



Minimum of 10 -12 yrs. out of which at least 8+ years of IT Infrastructure Operations/ Datacenter Operations & Management
Strong Techno-Commercial/ Business Orientation and Cost Sensitive with ability to balance decisions between Automation/ People & Infrastructure Availability.
Strong Leadership/ Team Building/ Decision Making attribute
Demonstrated success in creating a delivery organization using Enterprise Network Systems Management Tools & managing it either for a F-500 company or for a leading IT Service Company
Expertise in Defining Process and ensure the implementation within the Service Delivery Organization; exposure to ITIL Best Practices is necessary
Datacenter Migration/Consolidation experience is a mandatory requirement
Technology appreciation in the areas of:
OS – Windows, Unix
Hardware platform - Physical Servers (Dell/Client), Nutanix Hyper converged Platform, Backup
Virtualization technologies - VMware, Acropolis Hypervisor (AHV), Hyper-V
Cloud – Azure/AWS
Storage Technology - All flash/SSD solution, SAS/NL-SAS drives, Storage processor, IOPS, etc.
Enterprise Management Tools - SNOW/Remedy/Client
Networks – LAN, WAN
Available on 24 x 7 basis in the event of emergencies and should be contactable after office hours
Strong presentation skills
Open to Travel both inbound and out bound