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Accolade Support Consultant.
Ref No.: 18-59445
Location: Plano, Texas
Position Type:Full Time/Contract
Experience Level: 8 Years
Start Date: 08/16/2018
 
Relevant Experience
(in Yrs)
6 – 8 years
Technical/Functional Skills Experience with configuration, customization of Accolade product
Experience with L2 and L3 support of the above product
Programing exp with VBA, Excel Macros and .net.
Good at ITIL fundamentals.
Experience Required 6 years
Roles & Responsibilities L2 and L3 support of Accolade product
Configuration and customization.
Implementing minor/major enhancements.
Interact with customer and offshore team members to help resolve tickets.
Generic Managerial Skills Should have excellent problem solving and analytical skills.
Should be self-motivated.
Excellent communication skills
Good team player.
Education BS in computer science