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Network Engineer
Ref No.: 18-58337
Location: Milpitas, California
Position Type:Full Time/Contract
Start Date: 08/14/2018
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Job Description
Role name: Network Engineer
Location: Evansville, IN
Fulltime position

Roles & Responsibilities:

Ensures monitoring alerts and systems events are assessed, prioritized, and managed
Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers 

Understanding of the ITIL Terminology and Processes

Knowledge and good understanding of Cisco Routing and Switching, LAN, Wireless LAN, WAN, DC, Firewalls ,VPN , Proxy and DC Network
Escalating issues to next level as per define procedures

Ability to provide network drawings and diagrams and relation as-built documentation. 

Technology :
 Data Network Technologies – Routing and Switching, LAN, Wireless LAN, WAN,Proxy,VPN, Firewalls DC Network


• Working experience in monitoring and troubleshooting Enterprise business and large-scale LAN/WAN environments including routers, switches, firewalls, and load balancers.
• Experience in supporting site to site VPNs and client VPN solutions.
• 12x6x365 monitoring and support of assigned  customer
•  Incident Management and customer communications
• Change Management (light and small Changes like vlan,subnet and firewalls changes)
• Alarm detection and handling
• Carrier Troubleshooting/Management
• Call-out/Escalations as needed
• Review and awareness of maintenance activity 
• Maintain Documentation as it pertains to the incidents and resolution

Please reply with following details and most updated resume. 
1.    Full Name: 
2.    Work Status (Citizen / Green Card): 
3.    Alternate Email ID: 
4.    Expected Salary: 
5.    Phone #: 
6.    Current City/State: 
7.    Start Date Availability: 
8.    Three Time Slots for Interview: 
9.    Skype ID: 
10.    Have you ever worked with TCS in past? Y/N: 
Thanks & Regards,
Mark Joseph
IDC Technologies, Inc
Work: 408-418-5779 Ext: 225
Milpitas, CA