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Genesys Engineers
Ref No.: 18-57519
Location: Sunnyvale, California
Position Type:Contract
Start Date: 08/10/2018
Requirements
  • Experience with Genesys 8.x platform
  • Understanding of Genesys Management and Framework layer components
  • Understanding of Genesys high availability architecture, end to end flow of interactions etc
  • Ability to analyze logs and troubleshoot issues
  • Ability to understand business requirements and propose efficient technical solutions
  • Willingness to learn fast and meet challenges
  • Excellent communication skills

Desirable
  • Genesys eServices with iWD (Intelligent Workload distributor) experience
  • Genesys Routing using IRD
  • Experience with Genesys rules engine and development of rule templates
  • Genesys Certification
  • Exposure to Genesys PSDKs
  • Java development