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Network Engineer
Ref No.: 18-56034
Location: Evansville, Tennessee
Position Type:Full Time/Contract
Start Date: 08/06/2018
Role: Network Engineer
Location: Evansville, IN
Duration: Full Time (Permanent)

Roles & Responsibilities:
Ensures monitoring alerts and systems events are assessed, prioritized, and managed
Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers
Understanding of the ITIL Terminology and Processes
Knowledge and good understanding of Cisco Routing and Switching, LAN, Wireless LAN, WAN, DC, Firewalls ,VPN , Proxy and DC Network
Escalating issues to next level as per define procedures
Ability to provide network drawings and diagrams and relation as-built documentation.

Technology :
Data Network Technologies – Routing and Switching, LAN, Wireless LAN, WAN, Proxy, VPN, Firewalls DC Network

Competencies:
• Working experience in monitoring and troubleshooting Enterprise business and large-scale LAN/WAN environments including routers, switches, firewalls, and load balancers.
• Experience in supporting site to site VPNs and client VPN solutions.
• 12x6x365 monitoring and support of assigned customer
• Incident Management and customer communications
• Change Management (light and small Changes like vlan, subnet and firewalls changes)
• Alarm detection and handling
• Carrier Troubleshooting/Management
• Call-out/Escalations as needed
• Review and awareness of maintenance activity
• Maintain Documentation as it pertains to the incidents and resolution