Ref No.: 18-51916
Location: Madison, Wisconsin
Position Type:Contract
Start Date: 07/23/2018
 TARGET PROFILES  #1 - Help Desk -- Local Candidates Only (Madison, WI within 75 Miles ONLY)
SKILLS - CORE:
·  Help/Service Desk Roles
·  Is the candidate willing, if requested, to authorize background checks and/or education checks as part of selection process?
·  Is candidate able and willing to train during 1st shift for 4-6 weeks before moving to 2nd shift (4PM-12:30am)?
SKILLS - MAJORITY REQUIRED:
·  Customer service management
·  Ability to be self-directed
·  Ability to log, organize and prioritize work
·  Ability to perform Help Desk services through good communication (written and oral) skills, with the ability to understand applications, and with the ability to document and report on contacts and results of services.