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Help Desk Support I
Ref No.: 18-51795
Location: Broomfield, Colorado
Start Date: 07/23/2018
 
Status HOT
Position # FR# 64216
Position Help Desk Support I
Region  Name State of  CO- Client
Worksite Address Interlocken Pkwy, Broomfield, CO 80021
Tenure 08/06/2018 - 11/23/2018
No. of Openings 1 (INTERVIEW TYPE: In Person)
No. of submittals 1










SKILL MATRIX
Qualification Competency Experience Candidate Experience Last Used
Microsoft Office Professional Advanced 5-6 years    
MicrosoftOffice Advanced 5-6 years    
Windows 10 Advanced 5-6 years    
 
JOB DESCRIPTION: The Vendor shall be responsible for providing qualified candidates to:
  • Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365
  • Resolve computer problems
  • Image computers using a variety of methods
  • Install and perform minor repairs to computers and peripheral equipment
  • Set up equipment for employee use
  • Maintain records of daily hardware installations
  • Perform DoD wipe of surplus equipment
  • Update/create documentation and processes