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Early Resolution Configuration
Ref No.: 18-47823
Location: Plano, Texas
Position Type:Full Time/Contract
Start Date: 07/10/2018
Position: Early Resolution Configuration
Location: Plano, TX
Duration: Fulltime(Permanent)

Job Description:
Utilize vendor configuration tools and guides to ensure application is suitably fit for use and Risk compliant
Test, modify, make standard modifications to existing configuration in accordance with high-level specifications, application support and industry standards
Engage third party suppliers on applications support issues

As a Software Engineer - Configuration Specialist on a third-party, vendor-hosted application, you will design, develop, configure, test, debug, and document solutions to satisfy business and/or vendor requirements. You will maintain SDLC documentation and submit required forms and tickets as needed to document configuration and vendor code change deployments. You will provide production and technical support to assigned application. You will also provide comprehensive consultation to business unit, vendor, and IT management at the highest technical level. You will work closely with business units and vendor contacts to identify and specify complex business requirements and processes. Additionally, you will research and evaluate alternative solutions and make recommendations.
Proficiency in Agile and SDLC practices
Knowledge in Business Applications, Business Continuity, IT Risk Management as well as Operations Systems & Data Sources.