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Application Performance Monitoring Engineer
Ref No.: 18-46981
Location: Chicago, Illinois
Position Type:Direct Placement
Start Date: 07/06/2018
Title: Application Performance Monitoring Engineer
Location: Chicago, IL (Locals prefer first)
Full Time

Job description:
Technology Operations is seeking an enthusiastic and dynamic individual to join the Enterprise Availability and Performance Monitoring Team as a Consultant with a primary focus as an APM subject matter expert. The team is responsible for providing administration, technical solutions, critical incident management and daily operational support to global application and infrastructure groups. This individual will be responsible for enhancing and maintaining various monitoring systems to enable proactive management for internal and external applications. We are seeking a candidate who is passionate about their job and has the technical expertise to succeed.
  • Participate in the design, configuration, development, integration, testing, implementation, documentation and support of Infrastructure & Application Monitoring environments.
  • Work closely with application teams to gather requirements and ensure proper instrumentation.
  • Oversees the health of monitoring environment by keeping current with upgrades and patches and by troubleshooting and resolving issues with associated tools.
  • Act as the Subject Matter Expert and final level of support for the on premise APM solution.
  • Enable the feedback loop between development and support teams to continuously improve the APM implementation.
  • Mentors junior level technical staff within the functional monitoring area of the IT organization.
  • Comfortable facilitating technical demos to small groups.
  • Leads troubleshooting, analysis, and solution of unexpected systems behaviors that impact the quality of service.
  • Develops, implements, and executes test plans for new and existing features.
  • Performs other job-related duties as assigned or apparent.

Understanding Of:
  • Modern applications (Java & .NET) and APIs
  • IT Infrastructure and automation
  • Microservices architecture
  • Application availability, performance, troubleshooting, and capacity monitoring

Exposure to / Plus:
  • CA APM \ AppDynamics \ New Relic \ Dynatrace
  • Tomcat \ WebLogic \ WebSphere \ .NET
  • Synthetic monitoring (Catchpoint \ Sitescope)
  • Pivotal Cloud Foundry \ Docker
  • Windows \ Linux \ Solaris operating systems
  • Scripting using Shell \ PowerShell \ Python \ Perl
  • RabbitMQ \ WebSphere MQ \ Solace

Qualifications / Skills:
  • 5+ years in an IT Infrastructure Engineering Role
  • 3+ years of Application Performance tools experience
  • Proven quick self-directed learner
  • Good communication – written \ verbal - skills
  • Team Player