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Technical Business Analyst
Ref No.: 18-46925
Location: Salem, Massachusetts
Position Type:Full Time/Contract
Start Date: 07/05/2018
Role: Technical Business Analyst
Location: Salem, MA
Fulltime/ Permanent Employment

• -Elicit requirements by engaging the appropriate users and stakeholders in requirements gathering sessions using various methodologies including use case analysis, and business process analysis, and workflow modeling
• -Interface with the business on functional aspects throughout the project/product lifecycle. Liaise with business sponsors to understand business priorities and objectives.
• -Translate business needs into requirements that can be understood by application development teams.
• -Define new business processes or changes to existing business processes as necessary to support the integration of new products and services into our existing multi-platform business model.
• -Document and manage the completion of functional requirements; obtain sign-off for functional requirements from necessary parties.
• -Provide subject matter expertise to the development and test teams throughout the project lifecycle.
• -Partner with Product Management counterparts to ensure that the functional requirements deliver on the business objectives defined in project charter/business case.
• -Provide support to Product Management and the business in measuring and improving performance of products, systems, and processes where possible.
• -Work across the organization to develop products and processes that deliver value to the business and merchants.
• -Collaborate with Technology counterparts to convey business and functional requirements using various artifacts including context diagrams, data models, workflows, use cases.
• -Employ various tools and techniques for scope definition, organizational impact analysis, business process mapping, and requirements definition.
• -Assist in defining measurable success criteria, developing and reviewing documented test plans, and coordination of UAT.
• -Create mockups and field level specifications when necessary to define specific reports, screens or other application functionality.
• -Engage in the appropriate processes to ensure compliance with policies, procedures and compliance mandates.
• -Create and maintain documentation on components, applications, and multi-platform products as part of each project.
• -Recommend technical and process improvements where possible to improve the overall effectiveness or marketability of a product.
• -Manage pre and post release expectations; coordinate defect & change requests raised.