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Technical Business Analyst
Ref No.: 18-46771
Location: Salem, New Hampshire
Position Type:Direct Placement
Start Date: 07/05/2018
Technical Business Analyst
Salem, NH
Fulltime Permanent


Elicit requirements by engaging the appropriate users and stakeholders in requirements gathering sessions using various methodologies including use case analysis, and business process analysis, and workflow modeling
Interface with the business on functional aspects throughout the project/product lifecycle. Liaise with business sponsors to understand business priorities and objectives.
Translate business needs into requirements that can be understood by application development teams.
Define new business processes or changes to existing business processes as necessary to support the integration of new products and services into our existing multi-platform business model.
Document and manage the completion of functional requirements; obtain sign-off for functional requirements from necessary parties.
Provide subject matter expertise to the development and test teams throughout the project lifecycle.
Partner with Product Management counterparts to ensure that the functional requirements deliver on the business objectives defined in project charter/business case.
Provide support to Product Management and the business in measuring and improving performance of products, systems, and processes where possible.

Work across the organization to develop products and processes that deliver value to the business and merchants.
Collaborate with Technology counterparts to convey business and functional requirements using various artifacts including context diagrams, data models, workflows, use cases.
Employ various tools and techniques for scope definition, organizational impact analysis, business process mapping, and requirements definition.
Assist in defining measurable success criteria, developing and reviewing documented test plans, and coordination of UAT.
Create mockups and field level specifications when necessary to define specific reports, screens or other application functionality.
Engage in the appropriate processes to ensure compliance with policies, procedures and compliance mandates.
Create and maintain documentation on components, applications, and multi-platform products as part of each project.
Recommend technical and process improvements where possible to improve the overall effectiveness or marketability of a product.
Manage pre and post release expectations; coordinate defect & change requests raised.