Business Analyst
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Business Analyst
Ref No.: 18-41371
Location: Atlanta, Georgia
Position Type:Contract
Start Date: 06/14/2018
Requirement ID 5701170
BA Recruiter Name ARUL MOZHI

Role name Business Analyst
Duration (Months) Atlanta, GA

Max pay rate :

Experience (Years) 8-10


Role Description

1) Consistently watch the site health (with internal dashboard) and quickly detect issues and resolve them
2) Understand the recent changes and new features and promotions on the site (including Promotion) and identify the deviation from expection on KPI3) Watch core KPIs - Visits, Orders, Revenue, and conversion Rate and other core metrics (Login, registration, site speed etc.,)
4) Understand customer pain point, trouble shoot and work with relevant stakeholders for a fix (IT, Business team, product team)
5) Provide deep dive in to ad-hoc requirements for website issues and/or escalations including executive questions.6) Help create automated monitoring and alerting for the website to quickly capture issue

Retail experience, eCommerce , Business Analysis, Content Management, Product management, Systematic troubleshooting, Analytics etc.Bazaar voice, Omniture, Gomez, THD Site debugger, Chrome developer console, Dashboard Monitoring (Blue triangle, Omniture, Tableau), Splunk, Zendesk etc.Good to have skills :Hands on experience in Retail and ecommerce Portals