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PC Provisioning Coordinator
Ref No.: 18-31112
Location: Washington, DC, District of Columbia
Position Type:Direct Placement
Start Date: 01/01/2016
PC Provisioning Coordinator

PC Provisioning Coordinator    
• Candidate should have 7+ years IT experience 
• 5+ years of work experience relevant to the duties and accountabilities of the position 
• Experience in asset management 
• Experience with the World Bank standard operating systems and desktop software, including but not limited to: Microsoft Windows 7, Office 2010, Lotus Notes, and SAP
• Experience with Windows Vista / Win 7PC Imaging and staging 
• Proficiency in MS Excel and PowerPoint (MS-Office skills) 
• Advanced knowledge of hardware and software products, and problem solving/troubleshooting skills 
• Advanced knowledge of office technology hardware (PC's, printers, etc.) 
• Excellent verbal and written communications skills 
• Ability to assemble and configure typical equipment configurations for PCs or laptops 
• Ability to perform all responsibilities of PCP technicians and fill in when needed 
• Oversee PCP Technicians and ensure workload distributed across the team
• Monitor all incoming service requests and assign to designated PCP technicians 
• Ensure Service Level Agreement is maintained on a daily basis 
• Scan all received equipment, imaging computers with a WBG standard image, deliver and setup of PC request