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Cisco Network admin
Ref No.: 18-25696
Location: Houston, Texas
Start Date: 04/13/2018
Monitoring Consultant
Minneapolis MN

Monitoring Team Job Description
1. Monitoring
Tools like SCOM, Netcool etc... should be monitored periodically.
Ticketing tool used is Service Now.
Mailbox monitoring
Batch monitoring
2. Perform first level of triage for all the automated alerts received in SCOM, Netcool
3. Placing servers in maintenance/decommission/production mode in monitoring tools
7. Sending client related reports.
8. Share notifications related to patching activity for Dev and prod servers, Outage notifications or any change related activities.
9. Perform L1.5 related activities for Wintel, DNS and Client towers