Mortgage Processor I
Mortgage Processor II · Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless positive application experience. · Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application, including, but not limited to: Verification of Employment, IRS Transcripts, Title Search, appraisal, FHA case assignments. · Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines. · Ability to assess documentation provided to mark received in the loan system. · Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. · Promote an environment that supports diversity and reflects the brand. · Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. · Complete other related duties as assigned. · Work closely with both Internal and External Customers such as co-workers, borrower(s), Loan Officers, Brokers, or Correspondents. EDUCATION AND EXPERIENCE REQUIRED: · High School diploma or GED. · One-year prior clerical, customer service, operations, or financial services industry experience. · Ability to make sound decisions based on information provided. · Knowledge of Product, Investor and Compliance requirements. · Versatility and flexibility working within an ever changing fast paced mortgage environment. · Ability to function independently within time constraints. · Excellent verbal and written communication skills. · Highly organized. · Strong attention to detail. · Associate's degree preferred. | ||||||||