I. DESCRIPTION OF SERVICES


Texas Health and Human Services Commission requires the services of 2 Technical Writer 3, hereafter referred to as Candidate(s), who meets the general qualifications of Technical Writer 3, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.

All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).



Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user's view of applications and/or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years	Required/Preferred	Experience
8	Required	Knowledge of and ability to interpret Texas Vital Statistics laws, policies, procedures and regulations.
8	Required	Knowledge of MS Office Suite (Word, Excel, PowerPoint, Project, and Visio)
8	Required	Skill in business analysis methodologies
8	Required	Skill in analyzing and evaluating complex information technology applications, policies, and issues
8	Required	Skill in communicating effectively both verbally and in writing with individuals and groups
8	Required	Skill in using initiative and independent judgment and managing time effectively to establish priorities, organize tasks, and assign and direct the work of others
8	Required	Skill in establishing and maintaining effective working relationships, including the ability to work with people under pressure, negotiating with multiple parties and resolving conflicts
8	Required	Skill in reading, interpreting and understanding material to prepare concise reports or appropriate responses for the review and/or signature of section managers and/or directors
8	Required	Skill in gathering, organizing and analyzing facts, recommending solutions and resolving work-related problems
8	Required	Ability to produce accurate work estimates and monitor progress
8	Required	Ability to communicate on the telephone and in person in a clear, effective and diplomatic manner.
8	Required	Ability to read cursive handwriting.

III. TERMS OF SERVICE


Services are expected to start 05/12/2025 and are expected to complete by 08/31/2025. Total estimated hours per Candidate shall not exceed 640 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.

IV. WORK HOURS AND LOCATION


Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.

The primary work location(s) will be at 1100 W. 49th Street, Austin, Texas 78756. The working position is On Site. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.

V. OTHER SPECIAL REQUIREMENTS

TERM OF SERVICE

Services are expected to start on or around May 12, 2025 and are expected to completed by August 31, 2025. Total estimated hours per candidate shall not exceed 640 hours for FY25.