Previous Job
Mortgage Processor II
Ref No.: 24-106915
Location: Ballston Lake, New York
Position Type:Contract
Start Date / End Date: 07/08/2024 to 07/07/2025

Mortgage Processor II

Duration: 12+ Months contract with possibility of extension or FTE

Location: Ballston Lake, NY 12019

Work hours: Standard hour shift M-F

Job Description:


  • Responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines.

Primary responsibilities:

  • Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless and positive application experience.
  • Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.
  • Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
  • Monitor and update credit reports, appraisals, income documentation, and all verifications to ensure all underwriting conditions are met.
  • Work closely with underwriting to quickly resolve any issues or concerns.
  • Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, title and homeowners insurance review, mailing loan suspend notices, updating loan conditions, providing the closing attorney with additional documentation, and all appropriate processing checklists.
  • Ensures adherence to all regulatory requirements and guidelines.
  • Strong analytical background to evaluate changes required to all regulatory documents.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the Bank brand.
  • Maintain banks internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:

  • Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers.

Education and experience required:

  • Associates degree with a minimum of one year's mortgage industry experience or two years equivalent work experience, OR in lieu of a degree, three years equivalent work experience including a minimum of one year's mortgage industry experience.
  • -OR- Six months specific Bank mortgage processing experience plus an additional 6–12-month experience in customer service, operations, or the financial services industry.
  • Good PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.

Education and experience preferred:

  • Ability to make sound decisions based on information provided.
  • Knowledge of Product, Investor and Compliance Requirements.
  • Versatility and flexibility working within an ever changing fast paced mortgage environment.
  • Adapting to new policies and procedures to improve processes and workflow.
  • Ability to function independently within time constraints.
  • Excellent verbal and written communication skills.
  • Highly organized with the ability to multitask.
  • Strong attention to detail.
  • Prioritization of daily workload.
  • Ability to work in a team environment.
  • Strong work ethic, reliable and dependable.