Title: Sales Assistant/Associate
Location: Remote
Duration: 12+ months

Responsibilities:
• Fill in open territories as needed, selling service and maintenance contracts at required levels
• Selling of maintenance contracts through good customer service, value added benefits and on factors other than solely price
• Possess, or be able to learn, broad product knowledge of all elevator/escalator lines
• Make effective sales presentations over the phone and through video conferencing.
• Be able to work with and develop relationships within the organization in order to achieve results
• Understand service contracts in broad terms
• Escalate service issues through the organization to effectively resolve any problems and customer concerns.
• Assist with booking maintenance contracts
• Review and assign new accounts to the correct reps in our tracker
• Assist with finding ownership contact information for new buildings
• Perform follow ups to customers on behalf of the reps
• Review New Equipment turnovers to ensure that all warranty units have been initiated

You should have:
• 4+ years of sales or elevator experience preferred
• Excellent customer service skills to effectively communicate with customers and colleagues
• Organizational skills to ensure timely follow-up and closure
• Ability to sell on factors other than price and a proven track record of sales success
• Patience, persistence, and persuasiveness
• Excellent typing and communications skills

Education / Certifications:
• Bachelor's degree in Sales, business, or related field
• Prior sales experience is strongly preferred

If you have these four (4) traits, you will love this role:
• Action Oriented, readily takes on challenges and displays a can-do attitude.
• Customer Focused, you gain insight into customer needs and identify opportunities that benefit them
• Drive Results, you have a track record of exceeding goals successfully by pushing yourself and others
• Resilient, you remain confident under pressure and maintain a positive attitude despite adversity. You can bounce back from setbacks.