Previous Job
Previous
Service Coordinator
Ref No.: 23-62215
Location: Taunton, Massachusetts
Start Date / End Date: 06/12/2023 to 12/15/2023
Position Summary:
  • Coordinate, prioritize, and schedule installations.
  • Use Telemar system to schedule installation appointments.
  • Confirm all installation appointments daily.
  • Use IBT to track all scheduled installations.
  • Use O2C portal to manage customer contracts and associated paperwork.
  • Write up phone sales
  • Other duties as assigned, which may include but not limited to:
  • Act as payroll Liaison/Enter time tickets into OTM
  • Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filling, backup when lead admin is out.
  • Handle incoming customer/associate relations calls
  • Process accounts payable invoices
  • Process receivables

Education:
  • High School Diploma or equivalent

Experience:
  • One or two years of experience.

Skills:
  • Ability to handle multiple tasks
  • Strong communications and customer service skills.