Technical Analyst Job Description

Role summary and job responsibilities:

• Working independently and fully accountable for own work
• Defining technical specifications in alignment with business requirements
• Knowledge of product/flows within the domain supported
• Prepares data visualizations and process flow diagrams and delivers results to multiple audiences from management to production teams
• Understanding of business needs and able to translate them into plans for technology solutions
• Working closely and developing relationships with a variety of internal and external business partners to ensure that all user story requirements are understood, documented, and met
• Ensuring a lean-agile mind-set is applied to work projects
• Independently working on initiatives of moderate complexity, size, and impact
• Breaking down and communicating to non-technical audiences various complex or vague problems, options, and recommended steps to address
• Evolving a solution or decision as new information is gained
• Finding opportunities for process improvements
• Assisting in implementation of new processes including identification of risks and information gaps that must be addressed to ensure a successful outcome
• Identifying when other team members need help and providing it in a clear, logical, and well documented way to ensure success
• Displaying dedication to helping team overall

Requirements

• 5+ years working as a business or technical analyst
• Experience working in Agile or Kanban environment and familiarity with Rally or JIRA.
• Good communication skills and ability to work independently on projects and tasks.
• Experience communicating technical concepts to non-technical audiences using multiple forms such as verbal and written
• Experience identifying clear acceptance criteria that will be used to judge system solution success
• Strong analytical skill and experience working with Business team to refine user stories and getting them development ready.
• Experience developing business requirements and/or detailed user stories.
• Experience with database querying techniques including strong SQL skills
• Experience working with data and data models
• Experience identifying system/process/data needs and impacts (upstream and downstream)
• Experience working with other teams or interfacing applications to identify, document and manage dependencies and potentially competing priorities
• Experience proposing and documenting options, alternatives, and possible remediation ideas
• Experience creating and/or executing test cases, test plans and identifying opportunities for test automation solutions.