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Application Technology Management Senior
Ref No.: 19-03224
Location: Allen Park, Michigan

Application Technology Management Senior

Location: Allen Park, MI

Duration: 12+ Months

Direct Client : Automotive

Job Description:

  • ITI/RRS Incident Management Analyst position is part of Global Incident Management team whose main job is to provide direction and support to technical and application teams during and after incidents.
  • He/she is responsible for ensuring clear and timely communication by following Incident process best practices and standard process. Specifically, this position will: Lead high/critical incidents and ensure that incidents are resolved in a timely manner Keep IT management informed of incidents and status through the IT Advisory process Drive to Root Cause after the end of an incident.
  • Review and manage open incident advisories Important: Weekend on-call and after hours on-call required in rotation with other team members.
  • Best fit for Fast learning and multitasking personality.

Skills Required:

  • Knowledge of Infrastructure components Incident Management experience Problem Management experience

Experience Preferred:

  • very good communication and written skills Multitasking go getter

Education Required:

  • B.S. Information Systems, Computer Science or equivalent work experience in the requested field
  • This position is for 12:00noon to 8:00PM shift. This position also required Weekend on-call in rotation with other team members.Best fit for Fast learning and multitasking personality.