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Program Manager Non-Tech 4
Ref No.: 24-192769
Location: Redmond, Washington
Start Date: 11/05/2024
Title: Program Manager Non-Tech 4
Duration: 3-6 months
Location: R
emote, but need to be able to work PST time zone


Description:
Typical Day in the Role
• Purpose of the Team: The purpose of this team is focused on service management, continuous improvement, and reporting governance for CESI..
• Typical task breakdown and operating rhythm: The role will consist of 50% meetings, 20% project management and 30% of documentation and reporting .

Candidate Requirements
• Years of Experience Required: 7 overall years of experience in the field.
• Degrees or certifications required: Lean Six Sigma is required to be eligible for this role.
• Best vs. Average: The ideal resume would contain 1) demonstrated experience as a continuous improvement specialist, including identifying problems, evaluating and prioritizing them and driving impactful initiatives, 2) Operations background, including leading or managing teams, 3) Metrics and reporting, skills in process mapping, workflow analysis, developing and tracking KPIs and OKRs, 4) presentation skills, especially with the senior/leadership level.
• Performance Indicators: Performance will be assessed based on weekly meetings and priority-based deliverables.

Top 3 Hard Skills Required + Years of Experience:
1. Minimum 7 years' experience with Lean Six Sigma
2. Minimum 7 years' experience with process mapping, workflow
3. Minimum 7 years' experience with project management and Quality Management Systems (QMS)
4. Experience in presenting and influencing leadership teams, including executive-level reporting

Summary:
The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc or any other non-IT based project.

We are looking for a Continuous Improvement PM to manage and execute process improvement efforts across our organization using the Lean Six Sigma methodology.

Job Responsibilities:
• Coordinate Continuous Improvement projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Present and explain proposals, reports and findings to clients and stakeholders.
• Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
• Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
• Confer with management, production and marketing staff to discuss project specifications and procedures.
• Review and recommend or approve contracts and cost estimates.
• Direct, review and approve product designs and changes.
• Consult or negotiate with clients to prepare project specifications.

Skills:
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Strong ability to work independently and manage one's time.
• Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
• Strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience:
• Bachelor's degree in business administration or a related field.
• PMI or PMP certification preferred.
• 8-10 years' experience required.
Lean Six Sigma knowledge required