Secretary II
Title: Secretary II
Shift: 9am-5pm Mon - Fri location: New York NY 10011 Duration: 3+ Months Duties: · Provides administrative / secretarial support to attending physicians. Answers phones, takes messages, directs and responds to inquiries regarding departmental procedures, services and programs. · Under the direction of the attending physician, performs personalized and confidential secretarial and administrative duties. · Takes patient calls and fulfills requests for appointments, information, and contact with physicians / other staff within the department. Responds to messages. · Schedules patients in MOSAIQ/ARIA (Dept electronic scheduling system) for services within the department – consultations, follow ups, simulations, and brachytherapy procedures; and outside the department – diagnostic radiology and other procedures. Initiates a pre-authorization process for procedures when necessary. · Completes hospital registration of new patients in Eagle; transfers demographic information to MOSAIQ/ARIA and completes department registration in advance of consultation. · Prepares new charts for patients to be seen in consultation, ensuring completeness of records required. · Ensures that all pertinent records and procedure / study results are available when patients are seen in follow-up by the physician. · Obtains demographic and financial information from patients and family in a professional and discreet manner. · Establishes and maintains office records, documents and files. · Photocopies materials as required; prepares correspondence · Provides assistance in covering the responsibilities of other support staff in the department when they are out of the office. · Maintains good attendance, arrives to work on time on a consistent basis. · Displays a positive attitude. Represents the department in a professional manner. · Has the ability to problem solve and to work independently. · Demonstrates ability to handle multiple tasks at one time and to prioritize work · May be required to perform other duties as assigned or perform other duties when necessary. Skills: Three to five years of secretarial experience. Demonstrated ability to type 75 w.p.m. Computer literacy in word-processing and presentation software required Strong interpersonal and communications skills and ability to interact with all levels of personnel | ||||||||