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IA - IDPH - Help Desk Support 3
Ref No.: 18-00258
Start Date / End Date: 03/30/2018 to 02/01/2019
The Department of Public Health seeks a software support position

The Division of Acute Disease Prevention, Emergency Response and Environmental health is seeks software support for the AMANDA permitting and licensing application.

The support part of the job will require the candidate to answer supports phone calls from the system users and troubleshoot basic issues with the software. The candidate will assist users with basic questions and escalate other application issues to a technical team. The candidate must have good communication and personable skills as well as the ability to work independently.