Previous Job
PC Network Technician
Ref No.: 17-00606
Location: Troy, Michigan
Start Date: 11/17/2017
Put your years of experience into a future of excellence… Client is seeking a PC Network Technician to join our team in defining the future.
This position will be located in Palmdale (CA), Redondo (CA), El Segundo (CA). The qualified applicant will become part of Client Information Technology support team.
Responsibilities will include, but are not limited to:
Provide Desktop support and troubleshooting of interoperability issues.
Work closely with other IT organizations and Computer Security to ensure solutions best meet the requirements within the Customer approved, existing infrastructure.
Resolve problems involving new or existing hardware/software.
Research vendor documentation and work with other supporting organizations in SCIS and the Enterprise for
troubleshooting solutions
Roles and Responsibilities:
Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, related PC
software, cables, and connectors.
Provides personal computer, hardware, and software support.
Installs, services, and repairs personal computers.
Connects personal computers to existing data networks.
Maintains network diagrams and records.
Maintains trouble logs.
Instructs users in the use of personal computers and networks.
Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
Basic Qualifications:
8+ Years of Experience
Secret Clearance is required to have been adjudicated with last 5 years.
Ability to obtain and maintain a Top Secret Clearance and program access.
Current Security+ (or higher) certification and the ability to maintain that certification.
Must be able to lift up to 50 pounds.
Preferred Qualifications:
Experience with VSM service management software.
Network+ or A+ certification.
Significant experience with desktop customer service working in a large enterprise environment.