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Type: 6 Month W2 Contract-to-Hire (visa sponsorship is not available)
Location: Smyrna, GA 30339
We are currently looking for a talented Senior Business Analyst, with Project Management experience, to join our client’s team in Smyrna, Georgia!
This is a 6 Month W2 Contract-to-Hire position. Interview process will include a phone and a F2F interview.
Note: Not open to 3rd party/C2C consultants. This position is only available to those who can work on W2 basis without a sponsored work visa. Visa Sponsorship is not available.
The Services Workforce Senior Analyst is responsible for advanced, multi-channel forecasting and staff planning in a multi-site contact center-style organization. Supported business units operate through traditional inbound and outbound telephone calls, written communication channels (SMS, e-mail, social media, chat), case management, and field-based appointment work. Incumbents will be responsible for data collection (via database queries, conversations, research), analysis, and thoughtful preparation of findings in white papers and/or Microsoft PowerPoint presentations. While ultimately not responsible for ongoing updates and publication of reports, the incumbent will be critical in development of reports and scorecards using tools such as Microsoft Excel and Tableau. Frequent coordination with peers and leaders in Analytics, Finance, Recruiting, HR, Operations (field and corporate). Ultimately serves as a consultant to senior leaders to influence actions to improve service, decrease cost, and drive associate engagement.
What you can bring to the table (must-have, required):
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DIVERSANT (diversant.com) is one of the largest African-American owned IT staffing firms in the U.S. We offer rewarding career opportunities with many of the nation’s leading corporations. Our experienced recruiters understand what hiring managers look for in a candidate and provide our applicants with the proper support and guidance along the entire application and interviewing process. We offer opportunities on a contingent, contract-to-hire, and direct hire basis. At DIVERSANT, we are committed to providing the highest level of service and satisfaction to our customers, consultants, and employees.
DIVERSANT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DIVERSANT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
WORK OPPORTUNITY TAX CREDIT
Diversant LLC participates in the Work Opportunity Tax Credit program. ADP Tax Credits administers this program on our behalf. It is vital that you follow the steps listed below in order for the tax credits to be processed. We appreciate your cooperation. Please note participation in this program is voluntary and is a required part of the employment application process. Formal application steps should still be followed.
Work Opportunity Tax Credit Applicant Instructions
• Open https://tcs.adp.com/screen/index.html?cc=diversant
Note: To change the language on screen please select a language from the dropdown box
• Click on Continue to begin
• Please answer each question including electronically signing any applicable forms
• To complete the interview and save your work, please click eSign and Finish
• If applicable, upload any available supporting documents and click Continue