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Network-Systems Operations Analyst (Monitoring, Support, Windows, VMWare, Veaam, LAN-WAN,)
Ref No.: 18-10438
Location: Austin, Texas
Our client, a Regional Life insurance Company located in Austin, TX is looking for a Network Operations Analyst (NOC Support, Monitoring Windows, VMWare, Veaam, LAN-WAN) in a permanent capacity.
 
Note:
  • This is a Fulltime salaried permanent role, but the client values work life balance and only has a 37.5 hour workweek.
  • This is a hands-off role. It is not hands on engineering or administration.
  • Is purely monitoring, reviewing, responding to, and handling incidents and issues.
  • Will work next to, in the same NOC, as the Security Analyst
 
Overview:
Network Operations Analyst is responsible for proactive monitoring and responding to events within the infrastructure monitoring platform. This individual will provide technical assistance with installation, operation, service and maintenance of a variety of information systems. He or she will be working with Security team and IT Infrastructure Director to develop and maintain an ongoing Operations/Security management program.


Requirements:
  • 4+ years of experience with LAN and network monitoring
  • 3+ years of experience with VMware, vCenter
  • 4+ Years with Windows Server 2008/2012
  • Experience with Solarwinds, Orion
  • Experience with Veeam
  • Use of professional concepts to solve a variety of problems
  • Deep understanding of IT security standards and best practices
  • Ability to work on problems of moderate scope, where situation analysis requires reviewing identifiable factors
  • Exercise good judgment within defined procedures to determine appropriate action
  • Possess strong organizational and time-management skills, have ability to multi-task efficiently and prioritize workload adequately in a fast-paced environment
  • A good understanding of ITIL, including Service Management, Capacity Management, and Change Management
  • Ability to work flexible schedule
Preferred:
  • Experience with VMware vSphere 5.x, 6
  • Experience with Cisco networking infrastructure and Netflow
  • Active Directory
  • Automation, scripting
  • BMC Client Management
  • Carbon Black Protection
Job Responsibilities:
  • Monitor the performance, capacity of computer systems, and services using variety of tools
  • Develop knowledge and skills in network and system administration, particularly with respect to NWL architecture and platforms
  • Manage and monitor Veaam backup to ensure the backup jobs completed successfully
  • Develop and maintain NOC standard operating procedures
  • Assist in conducting system security and vulnerability analyses and risk assessments
  • Track and document all issues and resolutions in detail
  • Maintain ongoing communication to keep stakeholders aware of known issues and the steps being taken
  • Monitor unauthorized changes and correlate them to change management system
  • Handle issues and escalations, identify and respond to system and network failures, liaison with 3rd party suppliers, own and manage escalations through successful resolution
  • Manage inventory and assets
  • Work closely with security team on remediation as issues arise
  • Create and update existing documentation of processes and procedures in support of administration tasks
  • Deliver required reports to Auditors
Please feel free to contact Sean Eiler about this opening at seiler@diversant.com, 415-230-5589.  (NO 3RD PARTIES PLEASE)