Previous Job
NOC Technician
Ref No.: 18-10374
Location: Scottsdale, Arizona
Immediate need for a talented NOC Technician. This is a 12 month contract opportunity with long-term potential and is located in Scottsdale, AZ. Please review the below job description and contact me ASAP.
Key Responsibilities:

This position reports to a Access NOC Technical Manager, requires strong interpersonal skills, and routinely interacts with our end-user customers, as well as with internal network, engineering and customer care support organizations, field operations, external service providers/carriers and equipment vendors during normal service provisioning and trouble resolutions. Requires shift rotation work supporting after-hours, weekends and holiday coverage. This positions requires this person to be able to work a Wednesday to Sunday shift, although a different shift may be assigned at work commencement.

Strong, demonstrable experience with:

• VoIP networks and networking equipment
• TCP/IP networking concepts
• Windows and UNIX/Linux operating environments
• WAN circuits; Serial and MPLS T1's, EVC's, DSL, Cable and Cellular Wireless

Additional Skills Needed

• Strong computing and typing skills
• Strong oral and written communications ability
• Proficient reading and writing clear, concise technical reports and letters
• Good negotiation and listening skills
• Ability to prioritize and organize proficiently in fast paced environment
• Reliable, Punctual, Dependable
• Excellent problem solving abilities
• Comfortable interfacing with all levels of organizational management

Education / Experience
• Associates/Technical Degree or equivalent experience
• Network fault and performance monitoring including:
• Trouble ticket management (create, resolve, escalate and manage through to resolution)
• Prompt identification, impact analysis and corrective actions associated with network degradation or outage events

Key Requirements and Technology Experience:
Qualified candidates should apply NOW for immediate consideration. 
Please email me the most current version of your resume and refer to 18-02093 in the subject line.
Lauren Davic
Technical Recruiter
Tempe, AZ
DIVERSANT ( is one of the largest African-American owned IT staffing firms in the U.S. We offer rewarding career opportunities with many of the nation’s leading corporations. Our experienced recruiters understand what hiring managers look for in a candidate and provide our applicants with the proper support and guidance along the entire application and interviewing process. We offer opportunities on a contingent, contract-to-hire, and direct hire basis. At DIVERSANT, we are committed to providing the highest level of service and satisfaction to our customers, consultants, and employees.
DIVERSANT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DIVERSANT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.