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Applications Administrator
Ref No.: 18-10271
Location: Charlotte, North Carolina
Job Title: Applications Admin
Location: Charlotte, NC (University area)
Duration: 3-24 month contract


Job Details:
  • Provides complex analysis of systems software and hardware requirements to determine operating systems specifications and customizations.
  • Provides the strategy and design to build a utility for systems programming tasks required for installations, configurations, upgrades and testing.
  • May design sub systems and system integrations.
  • Provides technical support and maintenance for application monitoring programs.
  • Updates SiteScope profiles in support of the Basic Application Monitoring Initiative.
  • Performs maintenance and/or simple modifications and application programming tasks.
  • May write queries or code to extract data and/or validate data loads.
  • Updates related documentation and procedures.
  • Resolve moderately complex issues, or escalate as needed, to meet established service level agreements.
Basic Qualifications
  • 5+ years of experience in operating systems analysis/ engineering
  • 3+ experience in processing customer requests, analyzing requirements, and deliver appropriate implementation
  • Knowledge and understanding of the OSI model Minimum Qualifications
  • 5+ years providing applications monitoring support to internal and/or external clients
  • Knowledge and understanding of Application monitoring tools
  • Ability to manage multiple high-priority issues at one time
  • Solid critical thinking skills
  • Ability to communicate (verbally and written) effectively with both technical and non-technical team members and management
Preferred Qualifications
  • Client SiteScope
  • Ability to learn new applications and business processes quickly
  • Experience with writing SQL queries
  • Experience writing technical procedures/workflows