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Solution Architect
Ref No.: 18-10251
Location: Charlotte, North Carolina
Solution Architect

The Solutions Architect will be engaged on competitive proposals, strategic initiatives and IT projects. These engagements will cover a range of IT infrastructure and IT service modernization efforts. The solutions architect will be responsible for the development of technical concepts, roadmaps, and solutions supporting each engagement. The Solutions Architect position reports to the Manager of IT Solution Architecture. The Solutions Architect will work closely with customers, business development, project management and senior technical staff to identify solution objectives, related constraints and feasible solutions. The Solutions Architect will coordinate with cross-functional stakeholders (e.g. contracts, supply chain, finance, etc.) and senior business leaders to communicate solution details and secure necessary support (e.g. funding, resources, etc.) for solution related activities (e.g. supplier selection, bid development, etc.).

Requirements:
• 8+ years of applicable experience in roles of increasing technical scope and leadership responsibility, with recent experience in IT architecture and engineering
• Experience developing IT infrastructure architectures for the Financial industry, using applicable frameworks and standards to document resilient, high-availability solutions that address network, storage and computing (i.e. cloud)
• Experience defining the processes and tools required to achieve effective ITSM for operational solutions, using appropriate mechanisms to manage service delivery, service restoration, quality of service and technology obsolescence
• Knowledge of ITSM best practices with the demonstrated ability to incorporate ITSM processes, functions and tools into solution scope, cost and schedule
• Experience managing solution requirements and overall technical baseline control across the service lifecycle, to include change and release management for the following process areas:
• Service Request Fulfillment with Service level management with the ability to ensure driven from a standard catalog
• Workflow Automation (BAO, Client Orchestration, IP Center)
• Provisioning, Configuration, Configuration Drift and Inventory tools
• System Integration / Web Services
• Experience supporting business development and capture, to include strategy development, color team support, bid preparation and proposal development
• Ability to communicate, written and oral, effectively with diverse audiences
• Must be an effective team leader and motivator that practices self-management while providing appropriate insights and status to stakeholders and management