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BA with Technical Knowledge
Ref No.: 18-09382
Location: Charlotte, North Carolina
Job Title: Business Analyst
Location: Charlotte, NC
Duration: 4+ month contract with possibility of extension
Job Description:
Lead the Sustain Operations partnership with Product teams as our financial client moves into a fast paced Agile mode. Heavily partner with product owners to lead, influence and drive technical debt down. Collaborates with development teams to ensure robust and stable production presence. Provides significant contributions to develop specifications to bring a positive customer experience and to ensure business growth.

  • 6+ years of professional experience or Bachelor's degree in computer science, engineering or similar fields.
  • Production support, service management, ITIL experience.
  • Experience with IT production support with strong troubleshooting abilities.
  • Effective and professional oral and written communication skills; ability to translate detailed technical problems/solutions into easy to understand business terms.
  • Excellent problem solving skills
  • Knowledge of all phases of software development including design, coding, testing, debugging, implementation, and support.
  • Experience writing and reviewing software design specifications in an object-oriented development environment.
  • Familiarity with html, xml, json, js, css, xslt etc.
  • Experience with custom webserver configuration such as modules, mime types, character encoding, expire headers, locations and proxy pass configuration.
  • Familiarity in Java.
  • Knowledge of standard change management tools and processes.
  • Experience with Tealeaf/Splunk/AppD/Science Logic experience is a plus.
  • Experience with Agile methodologies.