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Hardware Technician (Airport Parking Lot Equipment)
Ref No.: 18-09340
Location: Romulus, Michigan
Our client is looking for a Hardware technician to work on Parking Lot equipment at the Detroit Airport in Romulus, MI.
 
Note:
- The primary duty of this assignment is to PROVIDE PREVENTIVE and ROUTINE MAINTENANCE ON PARKING EQUIPMENT INSTALLED AT THE DETROIT AIRPORT PARKING LOTS
 
It needs to be understood that this position requires working in an outdoor environment and sometimes in inclement weather, exposed to vehicle traffic
 
As a mid-level technician, the Conduent Systems Technician applies his/her knowledge of electronics to routine assignments, consisting primarily of preventive hardware maintenance and repairs, assists more experienced staff in the application of technical concepts, practices and procedures. The incumbent generally is a member of quick-response customer support team and works on designated service calls with specific response times and deadlines, and typically operates independently to troubleshoot hardware/software equipment problems, and to set up, install, configure, maintain, relocate, and/or repair a variety of electronic parking equipment, computer equipment and communications equipment, software and/or peripherals. Works with immediate supervision on more complex assignments.


Troubleshoots hardware, software and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze equipment failures.
- May troubleshoot related communications problems, e.g., in a LAN environment, applying knowledge of wiring, standard cable connections and wire closets.
- Takes appropriate corrective action, interfacing with vendor, carrier, client
and Conduent home office staff as necessary.
- Performs bench-level preventive hardware maintenance, replacement and repair (to sub-assembly/component level) of computer terminals, microprocessor components, peripherals and associated/ designated communications and information management equipment.
- Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/ software at Conduent or client site for regular or special function use.
- Ensures upgrades are configured and installed on schedule.
- Uses standard hand and power tools and technical manuals.
- May work with multiple vendors, manufacturers, etc.
- Maintains work order documentation, technical schematics and diagrams.
- Needs to have the ability to work within SLA Contract hours and rotate

On-Call status.
- Frequently works in confined spaces, with considerable bending, stooping, crawling and lifting (40-60 lbs.), regular use of testing and diagnostic equipment.

Behavior Characteristics:
  • Must have 3 or more years' experience in computer Hardware
  • Maintenance technologies
  • Maturity of judgment under pressure and the ability to diagnose and escalate problems without delay to the appropriate levels for resolution.
  • Flexibility and the ability to operate under "sometimes” stressful, time-sensitive deadlines.
Please feel free to contact Sean Eiler about this opening at seiler@diversant.com, 415-230-5589.  (NO 3RD PARTIES PLEASE) the phone