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BA - Technical
Ref No.: 18-08946
Location: Charlotte, North Carolina
Title: Business Analyst

Location: Charlotte, NC

Duration: 12 Month Contract to hire

This team provides new and upgraded functionality to critical Wholesale applications in including Microsoft Dynamics, Salesforce and other internal sales and credit platforms. This role will collaborate with business and technology cross functional teams for requirements and design. The role will take ambiguous and complex business problems and using research and business assessment capabilities, assist in problem definition, drive innovative ideas, and document designs into consumable artifacts following an agile development process.

  •  CRM experience on a technical team (Salesforce, Dynamics, Siebel)
  • Liaison between client area and technical organization by analyzing complex, strategic, corporate-wide business problems.
  • Provide technical expertise in identifying, evaluating, and developing systems and procedures that meet business requirements.
  • Work with user groups to resolve questions, assess user needs, and recommend changes.
  • Strong Experience with data mapping from source to target systems
  • Data validation using SQL queries
  • Strong integration experience incorporating various systems to CRM
  • Create technical documentation, process flows or other collateral
  • Experience in an Agile development team
  • Experience using Jira